Data Protection Policy

The individual business under the trade name "Elegancia Porteña" (hereinafter referred to as "the business" or "we") and its affiliated companies respect the privacy concerns of every natural person. Your visit to the website www.eleganciaportena.com (hereinafter "Website") is subject to the terms set in the Data Protection Policy, as well as the Terms of Use of the Website, which are incorporated herein as an integral part. The entity responsible for the collection and processing of data (Data Controller) under this policy is the individual business under the trade name "Elegancia Porteña," in accordance with the General Data Protection Regulation (G.D.P.R) of April 27, 2016. This policy describes the type of personal data that we collect, how we use it, the purposes of collection, the retention period, and with whom we share it.

This Data Protection Policy, as it applies each time, is implemented under the provisions of Article 12 of Regulation 679/2016 of the European Parliament and of the Council. It explains how we collect, process, and/or use data received through the Website and email messages, as well as the measures we take to protect the personal data of our users. Additionally, through this policy, users are informed of their rights, which are explicitly stated in the aforementioned Regulation and are related to the use, access, transfer, correction, and deletion of their personal data, along with the available methods of applying these rights and the means of communication with us.

If you disagree with any term of this policy and no longer wish to use the services of the Website, you can delete your account by sending us an email at the following email address: info@eleganciaportena.com with the subject "Account Deletion."

Collection of Personal Data and How They Are Used

The collection of personal data takes place during users' visits to the website. Personal data, as defined, includes "any information related to an identified or identifiable natural person," such as name, postal address, email address, telephone number, etc. The personal data we process are provided to the business by the user directly, voluntarily, optionally, or indirectly through automated collection methods via the website. Users of the website have the option to provide their personal data themselves after making a choice. This provision is never obligatory unless the user indicates otherwise or the nature of the requested service requires it. The voluntary provision of this data constitutes explicit consent in accordance with Article 6, paragraph 1 of Regulation 679/2016 and can be freely revoked by the users (data subjects). In the event that a user of the website chooses not to provide personal data, this may affect their ability to use certain features or services of the website and browsing experience that the business can offer.

In order to make any purchase within our online store, it is necessary to voluntarily provide certain personal information. During the pre-contractual stage of execution, as well as when creating a user account, it is necessary to provide your name, shipping address, telephone number, and email address. Creating a user account and providing the above personal data is necessary for the smooth execution of the contract.

Account Creation

Personal data is collected when you create an account on eleganciaportena.com, which is a website managed by the business.

During the account creation process, you may be asked for more details, but the minimum required for the conclusion and execution of the contract will be marked as a mandatory field with an asterisk (*). To create an account, you will need to provide the following personal information: First Name, Last Name, Postal Address, and your Email Address. Afterward, you will be required to set your personal password, which you will need to confirm by entering it twice in the same form.

To complete your registration, after reading the terms of use, you must select the distinct checkbox labelled "I have read, understood, and accepted the site's terms of use," as well as the distinct checkbox labelled "I accept the processing of my data" and fill in the text (Latin characters and/or numbers) for verifying your registration. Afterward, your registration is complete. Your username is now your email address, and your password is your personal code. You should not disclose your personal password to third parties or store it in electronic or printed form to prevent any unauthorized use. In case of disclosing the passwords to a third party, you are obliged to inform the business immediately through the available communication methods described herein. In case of data leakage, we are not responsible if we have not been previously informed of the illegal use of this information.

Furthermore, by creating an account on our e-shop, you can manage your data, add, or remove information. Specifically, by logging into your account with your personal password, you have the ability to correct and update your information. The same applies to the option of deletion, by selecting the relevant clear icon in the account management section, the deletion process will automatically occur. This information will be used to make the order completion process easier every time you visit our e-shop and choose to be logged in.

Newsletters and Job Notifications: You have the option to subscribe to our corresponding service in order to receive electronic newsletters and promotional emails from Elegancia Porteña and its partners, as well as affiliated businesses. To subscribe to the newsletter on the website eleganciaportena.com, simply enter your email address next to the visible 'subscribe now' icon at the bottom of our homepage. We use the information you provide to communicate our services to you and promote new products and offers. At any time, and completely free of charge, you can unsubscribe from the service by selecting the corresponding option that you will find in our email messages (unsubscribe) and no longer receive newsletters and promotional emails from us.

Contact Us – Information and Support Request: If you need any information or support from Elegancia Porteña, you can contact us via email or through the respective links on the website. The specific personal data that you may be asked to provide depends on the information or type of support you have requested.
Automatic Collection of Personal Data – Cookies and Log Files

By visiting and navigating our website, you accept our Privacy Policy as it is presented. In case significant changes are made, we will ensure to provide relevant notifications to our website visitors.

When you use our website, your device automatically provides us with data so that we can serve and tailor our response to you. The type of information we collect through automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you are using, and the version of the operating system. The data we collect may also include usage information and statistics about your interaction with the website. It may also include information about the URLs of websites you visited, referred and exit webpages, webpage views, time spent on a webpage, the number of clicks, the platform type, location data (if you have enabled access to your location), and other information about how you used the platform.

Similarly to other businesses, our company uses cookies and log files to improve the services of our website and gain a better understanding of its functionality (by you). Log files are server files that are automatically created when a user visits a website. Cookies are small text files that websites typically place on the hard drive of visitors' computers. Each cookie has a unique code that is used to recognize the user's computer each time they revisit the same website.

In case you wish to prevent the operation of cookies, the 'Help' option in the toolbar of most browsers explains how you can block the acceptance of cookies, receive notifications when you receive a new cookie, and how to disable existing cookies. If you disable cookies, you will still have the ability to visit the website, but there may be limitations in fully utilizing all the functions of our website.

Personal Data We Share

Access to your data can only be granted to appropriately authorized employees of ours or external collaborators acting on our behalf, for the purposes mentioned above, by providing us with IT services for recording and storing your information, and/or website operation services, and/or product delivery services.

We do not sell, rent, trade, or otherwise disclose the personal data of website visitors to anyone. Exception to the above constitute what is described in this document. By providing us with personal data through the website, you allow us to use it for the specified purposes.

We also have the option to share your personal data with service providers that we retain to perform services on our behalf and within the purposes set forth in this Privacy Policy. These service providers are contractually obligated to act only on our instructions and to ensure the protection and security of data to the extent necessary. We do not allow them to use the data for their purposes or disclose it to third parties unless it is necessary to perform services or comply with legal requirements. For example, the business does not allow service providers to use the data for commercial purposes.
We may disclose data about you (i) if required by law or by a court decision, or (ii) due to a legitimate request from law enforcement authorities. In the event of a sale or transfer of all or part of the business or assets, or a change in the name or form of the business, we reserve the right to transfer your data in our possession. In the event of the aforementioned sale, change, or transfer, we will attempt to require from the transferee to use your personal data provided on the website in a manner consistent with this Policy. If you do not wish for further processing of your data by the transferee in this case, you should contact them.

Why we collect your data

We process your data solely for the following purposes: Account Profile Creation: The purpose of processing the user's data is to identify the user with a unique code for accessing their account and the website's services and ensuring the smooth execution of the remote service provision contract, including online seminars. Newsletter Subscription: The purpose of processing is to communicate "Elegancia Porteña's" offers and tailor these offers to the user's preferences. In all cases, the data collected is limited to what is necessary for the execution of the contract and is not subject to further processing that is incompatible with these purposes.

Processing data related to banking transactions.

For the successful completion of your purchase, you have the option to make the payment for the product through electronic bank transfer. The Website assumes no responsibility for the processing of your personal data carried out by these financial institutions, and this information is not stored on the company's servers. It is the responsibility of the financial institutions themselves to safeguard your personal data and use it exclusively for the lawful purposes for which it is collected. In case of any request or inquiry regarding the use of your personal data by these processing activities, please refer to their Privacy Policy for more information on their practices. We bear no responsibility for processing actions from such institutions.

Rights and Choices

You have the right to be informed about your stored personal data and to access them using the contact details in the 'Contact' section, based on Article 15 of Regulation 679/2016. Following a request for data access, we will fulfil your request as required by the applicable law, and in any case within one month of receiving your request.

If the collected data are incorrect, inaccurate, or no longer valid, we will correct them within a reasonable period following your request for correction, based on Article 16 of Regulation 679/2016.

You also have the right to object to the processing of personal data by the company at any time for compelling and legitimate reasons, based on Article 21 of Regulation 679/2016, or to request the transfer of such data to another data controller (right to data portability), unless otherwise provided by applicable law.

If you consent to the processing of your data, you can withdraw your consent at any time by using the contact details in the 'Contact' section. If you decide to withdraw your consent, we will anonymize your personal data in the database and delete any reference to you with future effect of this right to erasure (right to be forgotten) of the data subject, Article 17 of Regulation 679/2016, without affecting the legality of the processing of the data until the time of deletion. The company may retain some of your personal data without your consent if there is an obligation to do so under law or regulatory provision (e.g., tax information).

Data Transfers

The company collects, processes, and uses your personal data within the European Union. In the event of the transfer of your personal data outside the EU or the use of third-party service providers outside the EU, we will take the appropriate measures to ensure compliance with the applicable data protection laws, specifically the legal requirements for adequate protection regarding data transfer outside the EU.

Retention of Records

The retention period may vary significantly depending on the type of data and their usage. The determination of the data retention time is based on criteria such as legal retention deadlines, pending or potential disputes, intellectual property or ownership rights, contractual requirements, operational guidelines or needs, and historical archiving.

The company retains your personal data only for as long as necessary to fulfil the purpose of their collection, namely, the execution of the contract and for the establishment, exercise, or defence of legal claims based on the contract.

In case of inactivity, demonstrated by the absence of the user's entry into their account using their personal credentials for a period exceeding two (2) years, the account becomes inactive. After two (2) years from the last login to your account, your personal data are deleted from the website's database (this is because if the data are no longer necessary for the purposes of their collection, they are deleted, access is denied, or it becomes anonymous), unless you make a new commercial transaction with us or, where required, give your consent again for their processing. Tax information for each purchase is retained for a period of 20 years from the completion of the purchase, in accordance with tax legislation.

In any case, you have the right to request the stop of sending newsletters and communication for advertising purposes and/or the deletion of your details at any time. Specifically for the newsletter service, as already mentioned above, you can unsubscribe at any time by following the relevant link in the newsletters we send you.

Links to Other Websites

We provide links to other websites for your convenience and information. These websites operate independently, and since they do not collaborate with the company, they are not under our control. They may have their own privacy policy, which we encourage you to review if you visit any links to other websites.

Security

Eleganciaportena.com maintains the appropriate administrative, technical, and physical safeguards to ensure the security of personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, disclosure, or access, and against unlawful processing of personal data in our possession, in accordance with the provisions of Regulation 679/2016.

Updates: Privacy Policy

The business reserves the right to change or update part of this Data Protection Policy at any time and without notice to users. Please check this regularly to stay informed of any changes or updates to the Policy.

In the event of significant changes to the Privacy Policy, a warning will be posted on the homepage, and the changes will take effect 15 days after publication. The date on which the Data Protection Policy will come into effect and the version published on the website will be noted below.

Rights Satisfaction Process – Communication

Our business, ensures your rights regarding the processing of personal data and their exercise.

Access Rights: You have the right to be informed and verify the legality of the processing, i.e., access to the data and obtaining additional information about their processing.

Correction Rights: You have the right to study, correct, update, or modify your personal data.

Deletion Rights: You have the right to request the deletion of your personal data during their processing based on your consent or any action we take to protect our legitimate interests. In all other cases (such as, for example, when there is a contract, a legal obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or may not exist, depending on the case.

Rights to restrict processing: You have the right to request the restriction of processing of your personal data in the following cases: (a) when you question the accuracy of your personal data, and until the verification is completed, (b) when you object to the deletion of personal data and request the restriction of their use instead, (c) when personal data is no longer needed for the purposes of processing, but they are necessary for the establishment, exercise, or defence of legal claims, and (d) when you object to processing, and until the verification is completed, exist legitimate reasons concerning our company which override your grounds for objection to processing.

The right to object to processing: You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests pursued by us as data controllers, as well as in the processing for direct marketing purposes and consumer profiling.

Right to data portability: You have the right to receive your personal data, free of charge, in a format that allows you to access, use, and process them using commonly used processing methods. Additionally, you have the right to request that, where technically feasible, we transmit your data directly to another data controller. This right applies to data you have provided to us and which is processed either with your consent or as part of a contract.

Right to Withdraw Consent: Finally, Elegancia Porteña informs you that where processing is based on your consent, you have the right to withdraw it freely, without affecting the lawfulness of the processing based on your consent before you withdrew it. To withdraw your consent, you can use the unsubscribe options by clicking the corresponding link in our electronic communications or contact us at the email address: info@eleganciaportena.com .

You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) by using their Telephone Center: +30 210 6475600, Fax: +30 210 6475628 Email: contact@dpa.gr

If you have any request or inquiry regarding the presented policy, you can send us an email or a written request using the contact details below.

If your request pertains to the exercise of any of the aforementioned rights, you can send us an email or a written request with the label/title 'Data Subject Request' using the following contact details: info@eleganciaportena.com.